Our values are an expression of us and very important in shaping how we present and work with you and your children. Our lessons are child centred. We recognise each child as an individual and so cater the lesson to the child’s needs, while remaining within our set lesson plan guidelines. This provides for consistency in each lesson, while tailoring each lesson to your child and their individual pace. We focus on your child’s progression at their progression rate and on their readiness.
We have a passion and a thirst to learn ourselves and maintain the high quality of lessons & facilities. This is why we are constantly attending Professional Development courses; we partner with AUSTSWIM for new candidates to complete their training hours and recruit good quality, committed and passionate staff. We’re on a path of quality improvements, constantly evolving and pushing the boundaries to make our programs, developing our teachers and maintaining our Centre to make it better.
Everything we do in the pool is backed by ‘Science’ and industry expertise. Our programs are consistent, involve a ‘fun’ element, while being grounded in facts. This is because kids learn best in a ‘fun’ environment. We do all of this in a physically and emotionally nurturing way to support the children’s growth and by building trust with each child. This ‘trust-based’ relationship then allows us to push each child to do the best they can do, resulting in quicker progression through their swimming journey.
We are convinced that Water confidence = Life confidence. We have seen this in hundreds of children whose self esteem rises as they master swimming or even when they are able to master simpler skills. We believe in rewarding effort and results and so children get Certificates of recognition and Awards of advancement and encouragement regularly.
We are passionate about who we teach. Our staff know your child’s name, simply, because we genuinely care. We are passionate and are able to build beautiful lifelong memories and relationships with each child/parent through their swimming journey.
Swim Experts is owned by Erin McMullan – who has owned and operated Swim Schools for nearly 20 years.
Erin began her career in the Aquatic Industry in 2000, as a Learn to Swim Instructor. She has teaching qualifications in Infant and Preschool Aquatics, Access and Inclusion and Adults. Her specialty area is Infant and Preschool Aquatics and is well known as a subject matter expert. Erin is married and has three young children. This truly is a family business.
Erin has worked her way through the industry, as a teacher, then Supervisory roles, Management and Facility Coordination roles, and now is the owner operator of a very successful, purpose-built swim school with an infant and preschool focus.
The swim school has been a finalist in the local Small Business Awards for the past 5 years and was a National Finalist in 2017. The swim school has also been a finalist many years running for industry awards in the fields of Infants and Access and Inclusion.
Erin prides herself on recruiting the very best staff possible.
A teacher in the pool or a staff member on the Desk, we are here to build our Swim Experts community, upskill the children in water safety and aquatics and have a responsibility to support & develop each child in their swim journey from 3 months of age.
We are passionate about making a difference and teaching this life saving skill, utilising the best, most practical research in aquatics.
Inspiring & Learning
We inspire and learn from each other and see all learning, in and out of the pool as being infinite. This is what gives us mutual respect for our clients, our staff and most importantly, the children that swim with us.
We treat every child as an individual with their own needs and development curve. So how soon will your child take to begin swimming the lap of the pool? Well…how long is a piece of string? We cannot answer these questions because every child is different and every child is their own person. We alter our approach to them, rather than trying to alter their pace of learning to ours!
At Swim Experts, we are a family – our staff members have family’s of their own with children and grandchildren. We understand children and treat every child like we would our own – giving them the best opportunities available.
We crave to continuously learn and upskill ourselves. We keep ourselves informed of the latest in aquatics education for our team to be able to adapt and change our program to the needs of our community. We are commited to each staff’s learning and development within and outside the workplace.
We truly believe in following our vision, our passion and encourage this for every staff member. We follow their dreams and do what we can to make it a reality – whether that mean becoming a fantastic swim teacher or a child pathologist beyond the pool
We are committed to the aquatic industry and so offer training and assessment opportunities to AUSTSWIM, Swim Australia and Royal Life Saving teachers throughout the year. We have on staff AUSTSWIM, Swim Australia and Royal Life Saving trainers and assessors who ensure the quality of our lessons and program. We are members of various peak bodies within the aquatics industry which ensures, we are always up to date on all things aquatics!
Best Customer Service
We aspire for you to have the best experience each time you walk through our doors. Our Customer Service staff hope to make you feel comfortable, like you’ve walked into a friend’s place. We promote a ‘happy’, ‘smiley’ culture but if somethings do not go to plan, we want you feel confident in approaching our happy staff to let us know! If you would like to see a change, be part of that change by telling us. Your feedback is what gives us the opportunity to continuously improve our customer service and programs.